How to switch your annual Subscription to Adobe Substance 3D

  1. Purchase an Adobe Substance 3D Collection or Texturing plan on adobe.com
  2. Download your invoice
  3. Log into your Substance account and “Cancel subscription” in the “Subscription” section.
  4. Download your latest invoice on the “Billing” section of your Substance account
  5. Send an email to contact@substance3d.com with both your Adobe invoice and your Allegorithmic invoice attached.
  6. The pro-rated amount of your annual subscription will be refunded to your original method of payment within 10 business days.

Watch the release

Join Scott Belsky, Sébastien Deguy, and the team as they unveil the new and upgraded Adobe Substance 3D apps.

Your high-end 3D asset library

Substance Source becomes Adobe Substance 3D assets

Access thousands of customizable models, lights, and materials created by specialists and word-class guest artists. Modifiable parameters allow infinite variations.

Education

Students and teachers: get the Substance 3D texturing apps for free.

Get free entitlement to Substance 3D Painter, Sampler, and Designer.
(Substance3d.com account required)

Frequently Asked Questions

Substance Account

Is my current Allegorithmic/Substance3d.com account disappearing?

No. Your current account remains untouched on Substance3d.com.

Will I need to transition my account?

Yes, you will need to create a new account on Adobe.com for any new Adobe Substance 3D trial or plan. Go to the Adobe account page, and then click create an account.

Substance Subscription & Licenses

What is the pricing for the Adobe Substance 3D Texturing Plan?

The Substance 3D Texturing plan remains the same as the Substance Indie subscription. To purchase a subscription for the Substance 3D Texturing plan, visit the plans page.

Are Adobe Substance 3D apps included in the Creative Cloud All Apps plans?

No. Substance 3D apps are sold exclusively in the Adobe Substance 3D plans. The four Adobe Substance 3D apps are included at no additional cost in the Creative Cloud All Apps plans for Higher Education colleges and universities.

Will I be able to renew my existing annual or month to month Substance subscription?

Subscribers with active subscriptions will be notified by email of the date until when their subscription will renew. To purchase a subscription for the Substance 3D collection, visit the plans page.

What is the difference between the new Adobe Substance 3D plans?

The Adobe Substance 3D Texturing plan includes Painter, Designer, and Sampler apps, and up to 30 3D assets (materials only) per month. The Adobe Substance 3D Collection plan includes Painter, Designer, Sampler, and Stager apps, and up to 50 3D assets (materials, models, and lights) per month. The Adobe Substance 3D Collection for Teams plan includes the four apps, 100 3D assets, 1TB of storage, and easy license management. 

Can I still purchase a perpetual Substance Painter or Designer license for Individual from Steam?

Yes, Steam licenses are still available. Steam licenses are perpetual and include updates for one calendar year, are tied to a Steam account, and require the Steam client application to run.

Can I try the Adobe Substance 3D apps before I buy?

Yes. You can get a 30-day free trial to any Substance 3D app.

Are there options for Enterprise customers?

Yes, the Adobe Substance 3D Collection for Enterprise.

Do I still have access to Substance Automation Toolkit if I have an Indie subscription?

Substance Automation Toolkit remains accessible for Indie accounts on Substance3d.com. We are working on creating a dedicated toolkit for plugin developers: go here to tell us what you would expect from it and take part with us in this new Substance 3D developer community.

Switching to Adobe.com

I paid an entire year of a Substance subscription on Substance3d.com, but I want to migrate to the new Adobe Substance 3D plans before the end of my contract. Can I request a refund?

Yes, this is possible for any Substance Indie annual subscription in the case of any Adobe Substance 3D plan, as well as for Substance Pro annual subscriptions in the case of the purchase of an Adobe Substance 3D Collection for Teams plan. Follow these steps to cancel your subscription and request a refund: 

  1. Proceed with the purchase of an Adobe Substance 3D plan on Adobe.com
  2. Download your Adobe.com invoice
  3. Log into your Substance account on Substance3D.com and select “Cancel subscription” in the “Subscription” section
  4. Download your latest invoice on the “Billing” section of your Substance account
  5. Send an email to contact@substance3D.com with your Adobe/Adobe.com and Allegorithmic/Substance3d.com invoices attached 
  6. The pro-rated amount will be refunded to your original method of payment within 10 business days.
If I transition my current Substance license to the Adobe Substance 3D Collection, will I still have access to older builds?

The Adobe Substance 3D Collection builds are available through the Adobe Creative Cloud desktop application and begin with version 2020.1.

Assets

Where do I find new Substance Source materials?

The materials previously found on Substance Source can now be accessed through the Adobe Substance 3D Assets platform, along with new asset types such as 3D models and environment lights for Adobe Substance 3D Collection subscribers.

What is the difference between Adobe Substance 3D Assets & Substance Source?

Substance Source is now Adobe Substance 3D Assets. Besides an updated user experience and new interactive 3D previews, you will find 3D models and environment lights.

Will I lose my Source licensed assets and remaining Source download points when I transition my account?

You will continue to have access to your points until June 2022. Eligible individuals will be notified when they will be able to transfer their licensed assets and unused download points to their Adobe account.

Is there a cost to use 3D assets with the Adobe Substance 3D apps?

Your Adobe Substance 3D plan includes 3D assets, available to download every month. All assets are royalty free and usable across all your commercial and creative projects. Substance 3D Assets are not included in the Higher Education Creative Cloud All Apps EDU plan.

Are there any changes to Substance Share?

Substance Share is now Adobe Substance 3D Community Assets. Assets uploaded on Adobe Substance 3D Community Assets remain free and follow the same licensing as the recent version of Substance Share (free to use for personal and commercial projects alike). 

Students

How can I access the Adobe Substance 3D products if I am a student?

The Substance 3D texturing apps are still available for free for Students and Teachers on Substance3D.com. The four Adobe Substance 3D apps are also included at no additional cost in the Creative Cloud All Apps plans for Higher Education colleges and universities. Substance 3D Assets are not included in the Higher Education plan. K-12 institutions do not have access to this offer at this time.

Tools & Features

I just subscribed to an Adobe Substance 3D plan. How do I install the apps?

After you subscribe, the Adobe Substance 3D apps will be available on Adobe.com or in the Adobe Creative Cloud desktop application to download and install.

What happens to the Substance launcher?

Adobe Substance 3D (Substance3D.com account editions) builds for Painter, Designer and Sampler, released after June 21, 2021, are not supported by Substance launcher. Substance legacy apps, released before June 23, 2021, are supported by Substance Launcher. 

The Adobe Substance 3D Collection builds tied to your Adobe.com account are available through the Adobe Creative Cloud desktop application.

Why are Substance launcher features not working for my Substance apps?

If you are using the Adobe Substance 3D builds (released after June 21, 2021), Substance Launcher features are incompatible. The team is working on improving interoperability among our apps.

How do I sign up for the Adobe Substance 3D Modeler beta?

Sign up for early access to the private beta and we will notify you if you are selected.

Is Medium by Adobe still free? Where can I access it?

Adobe Medium is still free and can be downloaded through the Oculus Store.

What type of hardware, operating systems, and GPU do I need?

More powerful hardware and graphics processors improve the experience with the Substance 3D apps. 

Does Adobe Substance 3D include Adobe Aero?

Adobe Aero is not included in the Adobe Substance 3D plans, as Aero is a free app on both mobile and desktop.

Do the Substance 3D apps work on Apple M1 chips?

Stager is not yet available on Apple 1 chips. If you are using Apple M1 hardware, you will not be able to see Stager within the Creative Cloud Desktop App.  
The Painter, Designer, and Sampler apps are compatible with M1 via emulation mode.

Tutorials

What happened to Substance Academy?

Substance Academy is now Adobe Substance 3D Learn. Get the latest courses and tutorials for the Adobe Substance 3D apps. Learn more about Stager, Painter, Designer, and Sampler here

Additional

How do I access more information?

Please visit our forums for more information.

For questions regarding Adobe accounts or plans, please contact Adobe Customer Care.
For questions regarding Substance3D.com accounts or legacy apps, please contact us.

If I have a license to Substance Source Assets but have not yet created an Adobe account, am I subject to the Adobe.com Terms of Use in connection with my use of Substance 3D Assets?

The Substance General Terms and Conditions would still apply to your use of Substance 3D Assets.  Note that all references to Substance Source in the Substance General Terms and Conditions shall mean the Substance 3D Assets.

How is Substance 3D Stager different from Adobe Dimension?

Stager is a new 3D app to compose and render 3D scenes that offers a variety of new features. 

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